At AQ General Import, our mission is to curate an exceptional range of premium tobacco products, meticulously sourced from around the world, and offer them to connoisseurs who appreciate the art of tobacco craftsmanship. With a commitment to quality, authenticity, and responsible practices, we aim to enhance the enjoyment of tobacco enthusiasts by providing distinguished and unparalleled tobacco experiences. Our dedication to excellence extends to every facet of our business, from the products we offer to the personalized service we provide, setting new standards of satisfaction and sophistication.
Company Overview
AQ General Import Company is a reputable import business based in Yemen, offering a diverse range of products to meet various market demands. Our company comprises multiple departments, including the Shisha and Tobacco Department and the Duty-Free Department, each catering to specific customer needs.
Mission Statement
Vision Statement
AQ General Import envisions a world where the tradition and artistry of tobacco are celebrated with discernment and respect. Our vision is to be the ultimate destination for those who seek the finest tobacco products, offering a seamless blend of luxury and convenience. By continually embracing innovation, sustainable practices, and an unwavering commitment to customer delight, we aspire to redefine the tobacco landscape and become synonymous with an exceptional tobacco experience that transcends borders and cultures
Shisha and Tobacco Department
Within AQ General Import Company, the Shisha and Tobacco Department operates two luxury stores, Luxury Store-1 for retail sales and Luxury Store-2 for wholesale distribution. As an authorized distributor of KT International SA, we specialize in importing and supplying premium shisha and tobacco products to both retailers and wholesalers. Our portfolio includes a wide selection of renowned shisha flavors and high-quality tobacco cigarettes to satisfy the preferences of our valued customers.
Duty-Free Department
Our duty-free store boasts a diverse range of products, ensuring that travelers have access to a variety of items to suit their preferences and requirements. We offer an extensive selection of premium tobacco products, including a wide range of tobacco cigarettes and shisha flavors from renowned brands. Additionally, we curate an assortment of perfumes, cosmetics, electronics, luxury accessories, and other travel essentials. Our comprehensive product portfolio ensures that travelers can find everything they need at our duty-free store during their journey.
Product Selection
Our duty-free store boasts a diverse range of products, ensuring that travelers have access to a variety of items to suit their preferences and requirements. We offer an extensive selection of premium tobacco products, including a wide range of tobacco cigarettes and shisha flavors from renowned brands. Additionally, we curate an assortment of perfumes, cosmetics, electronics, luxury accessories, and other travel essentials. Our comprehensive product portfolio ensures that travelers can find everything they need at our duty-free store during their journey.
Quality and Authenticity
As a reputable import company, AQ General Import Company ensures the authenticity and superior quality of all products offered in our duty-free store. We work closely with reputable suppliers and manufacturers to source genuine and high-quality products from around the world. Our commitment to quality assurance guarantees that travelers can confidently purchase premium items from us.
Exceptional Service
We place a strong emphasis on providing exceptional service to our duty-free customers. Our dedicated and well-trained staff are always ready to assist travelers, ensuring a smooth and enjoyable shopping experience. Whether customers are looking for specific products, require assistance with customs regulations, or have general inquiries, our team is readily available to provide assistance and personalized recommendations.
Convenience and Accessibility
Located within Sana’a International Airport, our duty-free store is strategically positioned to offer convenience to travelers departing or arriving in Yemen. Our spacious and well-designed store layout ensures ease of navigation and an unhurried shopping experience. With the Duty-Free Department operating in compliance with airport regulations, travelers can explore our diverse selection without the burden of customs duties, making their shopping experience even more attractive.
Product Range
In addition to our shisha, tobacco, and duty-free offerings, AQ General Import Company continues to expand its product range across various categories. Our extensive portfolio includes electronics, household items, personal care products, and more, ensuring that we cater to a wide range of customer preferences.
Supply Chain and Quality Assurance
In addition to our shisha, tobacco, and duty-free offerings, AQ General Import Company continues to expand its product range across various categories. Our extensive portfolio includes electronics, household items, personal care products, and more, ensuring that we cater to a wide range of customer preferences.
Market Presence and Distribution
With a well-established presence in the Yemeni market, AQ General Import Company serves both individual consumers and businesses. Our luxury stores and duty-free outlets offer premium products and exceptional customer service, further enhancing our market presence and reputation.
Competitive Advantage
AQ General Import Company gains a competitive advantage through the following key factors:
- Authorized Distributor: As an authorized distributor of KT International SA, we offer authentic and high-quality shisha and tobacco products.
- Diverse Sales Channels: Our luxury stores cater to both retail and wholesale customers, providing tailored solutions for their unique needs.
- Duty-Free Convenience: Our duty-free department ensures travelers have access to a diverse range of duty-free products for a pleasant airport experience.
- Customer Satisfaction: AQ General Import Company is dedicated to meeting and exceeding customer expectations, ensuring customer satisfaction in every interaction.
Quality Commitment
At AQ General Import, we understand that discerning customers value both quality and value. That's why, alongside our dedication to superior craftsmanship, we also prioritize affordability. We believe that exceptional tobacco experiences should be accessible to all who appreciate the artistry of tobacco. Through our rigorous quality control measures, responsible practices, and thoughtful pricing strategies, we aim to deliver distinguished and unparalleled tobacco experiences that offer both the finest quality and exceptional value to our customers.
Customers & Certifications
We have established strong relationships with a diverse customer base, ranging from retailers and wholesalers to international travelers. Our reputation for providing high-quality products and exceptional service continues to attract loyal customers. While we do not have specific certifications to mention at this time, we consistently strive to maintain the highest standards in all our operations.
